UnMarketing: Stop Marketing. Start Engaging cover
UnMarketing: Stop Marketing. Start Engaging
by Scott Stratten
ISBN: 9781118176283
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Taking it a step further, stop thinking of marketinhg as you just saying "buy, buy, buy" but rather engaging your customers. Creating memorable, lasting impressions and relationships can be an incredibly effective strategy for building and sustaining a group of customers.

See also: Unmarketing (http://www.amazon.com/UnMarketing-Stop-Marketing-Start-Engag...)